Edelweiss Panorama International Sàrl (“EPI”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit edelweiss-panorama.ch, contact us, submit a form, register for an event, subscribe to updates, respond to one of our advertisements, or otherwise use our services.
Who we are
Edelweiss Panorama International Sàrl is the controller of personal data collected through this website and in connection with our education consultancy services.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via Contact.
What personal data we collect
We may collect and process the following categories of personal data:
identity and contact data, such as your name, email address, telephone number, country of residence, and any other contact details you provide;
enquiry data, such as the content of your message, the services you are interested in, and information you provide when requesting advice, registering for an event, or booking a consultation;
student and family-related information, where relevant to your request, such as the age of a child, school level, academic interests, preferred destination, language preferences, and other information necessary to assess or handle an enquiry;
marketing and communications data, such as whether you subscribed to updates, responded to a campaign, opened one of our emails, or asked to receive information about our services or events;
technical and usage data, such as IP address, browser type, device information, pages visited, date and time of access, referring website, cookie preferences, and general website interaction data;
lead form data provided through advertising platforms such as Meta, including information submitted through Facebook or Instagram lead forms.
If you provide us with personal data relating to another person, including a child, you confirm that you are authorised to do so and that the information is accurate.
How we collect personal data
We collect personal data:
directly from you when you contact us, complete a website form, subscribe to updates, register for an event, or otherwise communicate with us;
through advertising and lead generation campaigns, including Meta lead forms;
automatically through cookies and similar technologies when you use our website;
from third parties acting on your behalf, such as parents, legal guardians, representatives, schools, or professional contacts, where appropriate and lawful.
Swiss guidance requires privacy statements to explain what data is collected, for what purposes, whether data is shared with third parties, whether it is transferred abroad, how long it is kept, and how individuals can exercise their rights. (EDÖB)
We may use personal data for the following purposes:
to respond to enquiries and provide information about our services;
to assess your needs and prepare or deliver education consultancy services;
to organise meetings, consultations, events, webinars or follow-up discussions;
to communicate with you about schools, summer camps, academic pathways, admissions support and related services;
to send newsletters, invitations, updates, and marketing communications where permitted by law or where you have requested or consented to receive them;
to follow up on lead generation campaigns, including enquiries received through Meta or other advertising platforms;
to operate, secure and improve our website, services and communications;
to analyse website usage and campaign performance;
to comply with legal, regulatory, accounting and administrative obligations;
to establish, exercise or defend legal claims.
Marketing communications
If you contact us, submit a lead form, register for an event, request information, or otherwise express interest in our services, we may contact you about your enquiry and, where lawful, about related services, events, news or opportunities that may be relevant to you.
Where required by applicable law, we will do so only on the basis of your prior consent. You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us via Contact.
If you object to receiving direct marketing from us, we will stop using your personal data for that purpose.
For Switzerland, the FDPIC states that email advertising is generally allowed only where people have explicitly and informedly opted in, that acceptance of general terms is not enough, and that consent must be revocable at any time; each message must also identify the sender and provide a simple, free unsubscribe method. EU guidance also requires that people be informed, in the privacy notice or at the latest in the first communication, that their data may be used for direct marketing and that they have a free right to object at any time. (EDÖB)
Depending on the circumstances and the applicable law, we process personal data on one or more of the following legal bases:
your consent;
the performance of a contract or steps taken at your request before entering into a contract;
compliance with a legal obligation;
our legitimate interests, including managing enquiries, promoting our services, improving our website and communications, organising events, and ensuring the security and proper operation of our business, provided such interests are not overridden by your rights and freedoms.
Children’s data
Our services often concern children and teenagers, but in principle personal data relating to minors should be provided by a parent, legal guardian, or another person authorised to act on their behalf.
We do not knowingly collect personal data directly from children where this is not appropriate. If you believe that a child has provided personal data to us without proper authorisation, please contact us via Contact.
Sharing of personal data
We may share personal data, where necessary, with:
members of our team and trusted advisers;
website hosting, IT, CRM, email, analytics and marketing service providers;
schools, educational institutions, camps, universities, consultants or other partners involved in handling your request or delivering requested services;
payment, legal, regulatory, accounting or administrative service providers where required;
competent authorities where disclosure is required by law or necessary to protect our rights.
We do not sell your personal data.
Swiss guidance specifically says the privacy notice should clearly state whether data is passed to third parties, which third-party tools are integrated into the site, and how users can object where relevant. (EDÖB)
Because our activities are international and because some of our service providers may operate outside Switzerland, your personal data may be processed or accessed in countries outside your country of residence, including outside Switzerland or the UK/EEA.
Where required, we take appropriate steps to protect personal data transferred abroad, including by relying on recognised safeguards such as standard contractual clauses or other legally accepted mechanisms.
Under Swiss guidance, if data is transferred abroad, the privacy notice should also cover the destination state and the relevant protection framework or safeguards. (EDÖB)
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to respond to enquiries, provide services, manage follow-up communications, comply with legal obligations, resolve disputes, and enforce our rights.
Retention periods may vary depending on the nature of the data and the purpose for which it was collected.
Cookies and similar technologies
Our website uses cookies and similar technologies to ensure proper website operation, remember preferences, analyse usage, and, depending on the tools enabled on the site, support advertising or remarketing activities.
Some cookies are necessary for the functioning of the website. Others, including statistics, preferences or marketing cookies, may be used only where permitted and, where required, with your consent.
You can manage your cookie preferences through our cookie settings tool.
The FDPIC’s updated cookie guidance published in late 2025 confirms that personalised advertising through third-party cookies may require consent, especially where third parties are enabled to carry out high-risk profiling across multiple websites. (EDÖB)
We may use analytics, advertising and lead generation tools provided by third parties to understand website traffic, measure campaign performance, and manage enquiries generated through our marketing activities.
These tools may collect technical data, cookie identifiers, usage information, and campaign interaction data. Where required by law, such tools are activated only after the relevant consent has been obtained.
Your rights
Depending on the applicable law and your location, you may have the right to:
request access to your personal data;
request correction of inaccurate data;
request deletion of your personal data;
request restriction of processing;
object to certain processing, including direct marketing;
withdraw consent at any time where processing is based on consent;
request data portability where applicable.
To exercise any of these rights, please contact us via Contact.
Swiss guidance states that users should be given the information needed to exercise their rights and that the privacy statement should identify the contact point for access, correction, deletion, objection and portability requests. (EDÖB)
We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no system or transmission over the internet can be guaranteed to be completely secure.
Links to third-party websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to read their privacy notices before providing any personal data.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or business developments. The updated version will be posted on this page together with the revised date.
Contact
If you have any questions about this Privacy Policy or about how we process personal data, or if you wish to exercise your rights, please contact us via Contact.
“By submitting this form, you agree that EPI may contact you about your enquiry, relevant educational services, events and related updates. You can unsubscribe at any time.”
Last updated: 3 April 2026